Privacy Policy

Last updated: October 15, 2025

This Privacy Policy explains how VIPS Environmental Services ("we", "us", "our") collects, uses, and safeguards personal information when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable U.S. federal and Colorado state privacy laws, including the Colorado Privacy Act (CPA).

1. Information We Collect

We collect the following categories of information:

• Contact information you voluntarily provide through our contact form, phone calls, or emails — name, email address, phone number and service address.
• Service information about the pest issues, property type and treatment history relevant to providing our services.
• Technical information automatically collected when you visit our site — IP address, browser type, device information, referring URL and pages visited.
• Cookies & similar technologies used to remember your preferences and analyze site usage (see our Cookie Policy).

2. How We Use Your Information

• To respond to your service requests, schedule appointments and provide quotes;
• To send transactional communications such as appointment confirmations, service reports and invoices;
• To improve our website, services and customer experience;
• To comply with legal, regulatory and accounting obligations;
• To send optional marketing communications — only with your explicit consent, and you can unsubscribe at any time.

3. Legal Bases for Processing

We process your personal information based on: (a) your consent, (b) the necessity to perform a service contract with you, (c) our legitimate business interests, and (d) compliance with legal obligations.

4. Information Sharing

We do not sell your personal information. We share your information only with:

• Trusted service providers who help us operate our business (e.g., scheduling software, payment processing, email delivery) under strict confidentiality agreements;
• Regulatory authorities when required by law (e.g., Colorado Department of Agriculture pesticide use records);
• Professional advisors such as attorneys and accountants under confidentiality obligations.

5. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations (typically 7 years for tax records; 3 years for pesticide application records under Colorado law), or to resolve disputes.

6. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Access and receive a copy of the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Opt out of targeted advertising or the sale of your data (we do not sell or engage in targeted advertising);
• Appeal a denial of any of the above requests.

To exercise any of these rights, email us at raymon@vipsperu.com. We will respond within 45 days.

7. Data Security

We implement industry-standard technical and organizational measures — including TLS encryption, access controls and regular security reviews — to protect your personal information against unauthorized access, disclosure, alteration or destruction.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-Party Links

Our site may link to third-party websites (e.g., Google Maps). We are not responsible for their privacy practices and encourage you to review their policies.

10. International Users

Our services are intended for users located in the United States. If you access our site from outside the U.S., your information will be transferred to and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date and, when material, notice will be provided on our homepage.

12. Contact Us

VIPS Environmental Services
Attn: Privacy Officer
4590 W Hamilton Pl, Denver, CO 80236, USA
Phone: +1 (720) 270-4000
Email: raymon@vipsperu.com